The investment allows early backers to exit as the £11.5 billion UK home care and domiciliary care industry continues to grow.
Technology-focused investment firm Accel-KKR has taken a stake in Horsham-based homecare software company CareLineLive.
Financial terms have not been disclosed but the investment allows early investors Oakglen Group and Haatch to exit.
A portion of the funding will be used to establish a customer support presence in Australia, enabling round-the-clock service.
“Our vision has always been to make homecare better for everyone through the use of technology – for providers, carers and clients. This investment helps bring that future closer,” said founder and managing director Josh Hough.
Platform for homecare agencies
Founded in 2014, CareLineLive provides an all-in-one cloud-based platform for homecare agencies, integrating staff scheduling, client visits, patient records and invoicing. The company currently supports hundreds of care providers across seven countries.
It is one of the few companies to meet the NHS requirements to be on the approved supplier list for Digital Social Care Records. It also integrates with GP Connect which enables access to GP records.
In 2024, the UK home care and domiciliary care industry was worth around £11.5 billion – up by around 12% since 2020, according to PolicyBee.
The Department of Health and Social Care (DHSC) estimates that 57% more adults aged 65 and over will need home care in 2038 compared to 2018.
“No matter where they serve, home care providers want to focus on delivering responsive, respectful and personalized care. Technology can help carers and agencies improve efficiencies, maintain compliance and grow while being focused on their clients’ wellbeing,” said Maurice Hernandez, managing director at Accel-KKR.
