Samit Biswas, founder and chief executive of CareSafe, explains that innovative, accessible technology for healthcare is not just an adjunct; it is a necessity.
The UK healthcare system is confronting a mounting crisis, one characterised by relentless pressure from rising patient demands, systemic inefficiencies, and a lagging infrastructure that struggles to keep pace with shifting needs. Private practitioners, often on the frontline, see firsthand how policy shortcomings, delayed key performance indicators (KPIs), and resource constraints undermine the very quality of care they strive to deliver. The societal expectation for timely, accessible healthcare is intensifying, yet the system remains hamstrung by age-old challenges that threaten to widen gaps rather than bridge them.
A significant factor in this dilemma is patient awareness – or the alarming lack thereof. While technological breakthroughs have revolutionised many sectors, healthcare has been comparatively slow to leverage these innovations to empower individuals. In the UK, where almost two-thirds of patients still rely heavily on reactive care, the opportunity to shift towards proactive management remains vastly underutilised. Here, accessible technology, especially AI-driven wearables like smartwatches, offers a transformative potential. These devices are no longer just accessories; they are embedded health monitors capable of tracking vital signs, detecting irregular heart rhythms, and providing early alerts of deteriorations that would otherwise go unnoticed until they lapse into emergencies.
Missed KPIs
Imagine a private practice equipped with data from a patient’s AI-powered smartwatch. Such real-time insights can herald an entirely different approach – one rooted in prevention rather than cure. Patients become active participants in their health journey, armed with easy-to-use tools that deliver accurate, actionable information directly to their smartphones or care teams. This model not only elevates patient safety by catching early warning signs but also reduces unnecessary hospital visits and admissions, easing the system’s already strained capacity. Data from the World Health Organization (WHO) indicates that developed countries like the UK, Australia, and Canada, despite having relatively advanced healthcare systems, still grapple with preventable hospital admissions that account for 30-50% of all hospital stays, often due to delayed detection of health declines.
In this context, missed KPIs related to patient travel and delays are symptomatic of deeper systemic flaws that lead to extended hospital stays. When patients arrive late or transfer delays occur – whether due to transportation issues, administrative bottlenecks, or coordination failures – the quality of care diminishes. More extended hospital stays increase bed occupancy that could otherwise be allocated to new patients, contribute to bed-blocking, and reduce the overall efficiency of care delivery. The UK’s NHS, for example, struggles to meet its target of discharging 85% of patients within 36 hours. Recent figures reveal that nearly 12,000 beds are blocked daily due to delayed discharges – a statistic that illustrates how systemic inefficiencies balloon into capacity crises.

Addressing these inefficiencies demands innovative solutions that optimise resource utilisation without creating additional burdens on frontline staff. Digital safeguarding and intelligent monitoring systems are emerging as critical arsenals in this fight. Digital safeguarding uses AI and data analytics to keep vulnerable patients safe, monitor medication compliance, and flag early signs of deterioration – before they escalate into full-blown crises requiring hospital intervention. These proactive tools empower clinicians with actionable intelligence, reducing unnecessary hospital admissions and ensuring that hospital beds are reserved for those in urgent need.
Implementing such digital systems could dramatically ease hospital pressures. In the UK, hospitals currently face a bed occupancy rate of around 91%, well above the recommended safe threshold of 85%, which increases risks of nosocomial infections, patient distress, and care delays. Digital safeguarding, by enabling earlier interventions and continuous remote monitoring, can facilitate earlier discharges, faster bed rotations, and more efficient use of existing resources. This approach aligns with WHO data from high-income countries, where introducing digital health solutions has resulted in a 20% reduction in hospital readmissions and over 25% improvement in bed utilisation efficiency.
Accessible care
Furthermore, technology paves the way for holistic, accessible care that transcends geographical and socioeconomic barriers. Home-based models, supported by AI-driven wearables and remote monitoring, shift the paradigm from episodic treatment to continuous, integrated care. This ensures that chronic conditions are managed proactively, reducing hospital visits by 30% in certain programs, as evidenced by a pilot project in Canada and Australia. For private practitioners, adopting these innovations not only enhances practice efficiency but also aligns with the global movement toward value-based care, where quality and patient outcomes take precedence over volume.
Yet, the true potential of these digital innovations will only be realised if policy frameworks evolve in tandem. Clear standards, data privacy protections, and reimbursement models are essential to foster widespread adoption. The UK government’s recent commitment to digital health infrastructure is a step forward. Still, more needs to be done to nurture innovation, streamline data sharing, and integrate these tools seamlessly into existing care pathways.
The statistics underscore the urgency. According to the WHO, healthcare systems that incorporate digital health solutions have experienced a 20-40% reduction in avoidable hospitalisations and a decline of up to 30% in emergency department visits. The UK, with its ageing population projected to reach 18 million over 65 by 2040, cannot afford to ignore these insights. Innovative, accessible technology is not just an adjunct; it is a necessity.



