The collaboration between the firm and the university will explore how AI technologies could be used to strengthen future healthcare services
New York-based IT service firm Kyndryl and the University of Liverpool’s Civic Health Innovation Labs (CHIL) will collaborate to explore how emerging AI technologies could be used to strengthen future healthcare services.
Through the initiative, Kyndryl and the university plan to co-develop blueprints for next-generation healthcare technologies, using Kyndryl’s agentic AI framework. In phase one, the collaboration aims to generate and evaluate conceptual AI projects that could improve patient interaction.
Potential areas of collaboration include the development of conversational AI services, such as voice agents, to help patients record how they feel, how well they use medicines, and how to make the best use of the NHS and social care services.
“The work of CHIL and the University’s AI for Life Frontier is grounded in mobilising data, data science, and AI engineering to improve people’s lives in the Liverpool City Region and beyond, by tackling big health problems such as the pressures health systems world-wide face as more people spend more of their lives in ill health, especially in disadvantaged communities,” said CHIL director Iain Buchan.
“This collaboration with Kyndryl allows us to explore potential AI futures that could enable health systems to offer more preventive and personalised care, whilst targeting scarce resources to better help the most vulnerable in society. Together, we are building a pipeline of ideas and AI prototypes that can shape the future of healthcare in ways the public trust and influence,” he continued.
