The NHS Business Services Authority has given the £1.2 billion contract to deliver a new and upgraded workforce management solution. 

The NHS Business Services Authority (NHSBSA) has awarded a £1.2 billion contract to Infosys to deliver a new and enhanced workforce management solution for the NHS, which will succeed the Electronic Staff Record (ESR).

The system will support NHS organisations and their employees by providing a complete employment lifecycle platform. This will include recruitment and onboarding, career development, workforce management, payroll and retirement.

The aim is for employees to connect more easily with other digital systems and empower them to manage their personal information more efficiently. It will also provide the NHS with improved data about its workforce so that managers can make better planning decisions. It says that this will drive cost reduction and enable productivity improvements.

It expects implementation to be completed by 2030.