Haiilo’s Hannah Allen joins the Healthcare Today Podcast to dig into digital friction and discuss what it costs the healthcare workforce.
In this week’s Healthcare Today Podcast, we’re joined by Hannah Soye, chief people and culture officer at employee experience platform Haiilo.
Hannah’s work looks at what happens when healthcare organisations pile on more and more technology without asking whether it’s really making life easier for the people using it.
From prescribing platforms to scheduling tools to internal messaging, healthcare staff are juggling more systems than ever, and new research suggests that constant switching between them is quietly draining hours from every working week.
Today we’re digging into digital friction, what it costs the healthcare workforce, why adoption numbers can hide a much bigger problem, and what leaders can do to make technology support the work instead of adding to it…



