NHS Resolution chief Helen Vernon and many more share insights on the subjects that matter to healthcare professionals in November’s Healthcare Today Digest.
“Within our remit, we’re doing everything possible to reduce the need for litigation,” says Helen Vernon, chief executive of NHS Resolution.
“Keeping cases out of court brings multiple benefits, including financial ones. For every case that doesn’t go to litigation, we save around £100,000 in legal costs.”
In an in-depth interview and ahead of NHS Resolution’s 30th anniversary later this year, Vernon talks about how the ‘arm’s-length body of the Department of Health and Social Care’ has changed and the organisation’s role in the wider patient safety agenda.
Also in this issue, Stephanie Eltz, the co-founder of Doctify, discusses the value of patient feedback and why she wants to give doctors a space to shine; HeliosX chief executive Stuart Peak explains the “1.5 care zone” that sits between general practice and hospital intervention; and much more…
