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Indemnity has too often been treated as a box-ticking exercise. Margot Northeast, Principal Associate at THEMIS, explains why cover should evolve with the way clinicians actually practise, from policy wording to claims and pricing.
For years, many clinicians have viewed indemnity as a paper exercise rather than something that supports their practice. You fill in some information, buy a policy, file it away and hope you never need it. But healthcare has changed dramatically.
Today’s clinicians often work across multiple settings, offer a wider range of treatments and face increasing regulatory and legal expectations. The question is no longer simply “Am I covered?” but “Has my indemnity actually adapted, and does it reflect the way I practise?”
That’s the thinking behind THEMIS.
Indemnity that evolves with clinicians
One of the biggest differences with THEMIS is that its policies are never designed to stand still.
As healthcare evolves, so do the risks clinicians face. Rather than relying on outdated policy structures, THEMIS continually reviews its cover to ensure it remains relevant to modern clinical practice.
In many cases, new areas of cover are introduced because clinicians have asked for them. As practice changes, the policy changes too.
This means the cover is designed to stay fit for purpose, not just today, but for the future of healthcare.
Built by specialists, not general insurers
Clinical indemnity isn’t just another insurance product.
The wording of a policy matters. The exclusions matter. The definitions matter.
That’s why every THEMIS policy is supported by specialist insurance professionals who understand healthcare, clinical risk and the complexities of medical practice.
Instead of navigating generic insurance language, clinicians have access to experts who understand exactly what their policy is designed to do.
What happens when you actually need to claim?
Most insurance products are judged when a claim happens, not when a policy is purchased. This is what is behind the premium, behind the language, behind the sales piece.
When a claim is notified to THEMIS, it remains under the control of its own specialist claims team.
Rather than passing the case between multiple third parties, claims are managed by professionals who deal exclusively with clinical negligence matters, within the Maulin Group. This creates a more joined-up approach from notification through to resolution.
For clinicians, that means one less thing to worry about during what is often one of the most stressful moments of their career.
Smarter premiums through better data
Pricing clinical indemnity has traditionally relied on broad assumptions. Discipline perception, raw income data, etc.
THEMIS has taken a different approach.
Its underwriting combines artificial intelligence with specialist clinical insight to assess risk more accurately. Rather than treating every clinician in a specialty the same, pricing can take into account factors such as recent claims trends within that specialty, evolving clinical risk data and the individual clinician’s experience. THEMIS says this approach helps identify lower-risk practitioners and offer more competitive, sustainable premiums where appropriate.
The aim isn’t simply to make premiums cheaper.
It’s to make them fairer.
The future of indemnity
Clinical practice will continue to evolve.
New procedures, new technologies and new ways of delivering care will create new risks that yesterday’s policies weren’t built to address.
Indemnity shouldn’t be something clinicians have to adapt to.
Indemnity should adapt to clinicians.
That’s what THEMIS is trying to achieve: contractual cover that evolves with healthcare, specialist people who understand the profession and a claims process designed around supporting clinicians when they need it most.
