Civica’s Medical Billing and Collection (MBC) service is the UK’s largest medical billing company. MBC has more than 30 years’ experience in the sector and currently partners with over 2,500 consultants, groups, private clinics and hospitals.
Civica’s MBC service helps our clients to:
Increase net income by up to 25% – MBC ensures that your billing revenue is optimised resulting in increases in your net income of up to 25%. We ensure that the practice is kept abreast of any changes in the coding rules and fees relating to the various insurance companies.
Reduce bad debts to an average of less than 0.5% – MBC have robust and efficient processes in place for chasing unpaid invoices, following up on shortfalls and problems with claims which will significantly improve your cashflow. MBC has achieved bad debt rates as low as 0.18%
Dedicated Account Management – Every practice is allocated their own UK-based personal account manager who is responsible for all aspects of the billing process. Our ‘intensive care’ onboarding process fosters a strong understanding of the practice so that we can tailor our service to your specific needs. This partnership model means we can deliver a seamless service to your patients.
24/7 payment collection including Google/Apple pay – MBC collect payments 24 hours a day 7 days a week, either online or over the phone. We offer a range of simple, secure payment options, including Google/ Apple Pay and Open banking which, combined with a robust chasing processes, will improve your cashflow.
Free you to focus on your patients – By partnering with MBC, you, and your team are free to focus on the patient’s clinical journey, safe in the knowledge that experts are managing the commercial side of the practice.
Financial transparency – Our market-leading Dashboard reporting tool ensures that you have 24/7 access to a wide range of financial and management data for your practice. Access to summary and granular reporting allows you to make better decisions to grow your private practice.