The mental health platform will use funds to scale its deployment globally and to accelerate its entry into the US market. 

London-based digital health and engagement platform JAAQ has raised $17 million (£12.8 million) to accelerate its entry into the US market and fast-track the development of its AI-native mental health content library. The financing round was led by Meridian Health Ventures, with participation from a syndicate of investors including Fuel Ventures, Bolt Angels, and Guinness Ventures.

JAAQ focuses on the access gap in mental health, where the demand for support far outstrips the availability of clinical professionals. While traditional tele-therapy models rely on finite human capacity, JAAQ’s system uses artificial intelligence to deliver clinically governed, interactive video content that can be embedded directly into existing enterprise ecosystems.

“We have a structural problem in mental health: demand is infinite, but clinical capacity is finite,” said newly appointed chief executive Alex Packham in a statement. Packham, who previously founded and sold ContentCal to Adobe, noted that the new infusion of capital will allow the company to expand its strategic partnerships and refine its Smart Content modality.

The company says that its technology has already demonstrated significant engagement and cost-saving benefits for large-scale organisations. According to JAAQ, the platform currently covers over 1.5 million lives, providing instant access to more than 10,000 expert-led videos covering more than 70 mental health topics. This model allows for safe, scalable support without the wait times associated with traditional care.

“JAAQ is tackling one of the most persistent problems in healthcare: engagement,” said Pooja Sikka, partner at Meridian Health Ventures. She added that the combination of clinical rigour and seamless integration into insurer and employer portals positions the company to become a “connective tissue” for modern mental health benefits.